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Q&A


Can your leggings be worn for working out?

Absolutely! Our leggings are designed to be flexible enough for all activities, including workouts.  Our leggings are form-fitting, stretchy and designed to move with your body.

What materials are your products made of?
Most of our products are made with a polyester-elastane blend.

Are they machine washable?
Yes! We recommend machine or hand wash cold. Do not use bleach.  Tumble dry low, remove promptly or hang dry.

Does the waistband on your leggings fit comfortably around the waist?
Yes! The waistband on our leggings are designed to allow at least 1” of stretch around the waist so that it provides maximum comfort and functionality.  Our leggings offer a high rise elastic stretchy waistband which gives extra belly support.

Will the colors in my leggings fade once I wash them?
Absolutely not! Our leggings are each printed using high quality sublimation inks that have been tested to withstand continuous washing of our leggings!

Is the material good for cold weather?
Our products are designed to maintain your natural body heat. Wearing our products combined with your favorite winter gear will definitely keep you warm this winter!

How durable are the seams of your products?
Our products are all sewn together using the 7-point invisible stitch method to ensure that our products are built with maximum strength and quality.

How do I apply my discount code?
There is a location on the checkout page to enter any codes you have for awesome discounts!

I placed my order, but I have not yet received my confirmation number yet.

First, check your spam folder.  Still can't find it?  Don't panic!  Email us at heythere@intentionstudiodesign.com and one of customer service representatives will help you!

Do you accept returns?
We do not accept returns.  If you have received the wrong item or if your product is defective or damaged, we will replace the item or give you a full refund.  We guarantee a 100% satisfaction to all of our customers by offering a free replacement on the affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at (heythere@intentionstudiodesign.com) and one of our helpful support staff will organize a reprint for you!  Please put Free Replacement in the topic of your email.  Please note:  All replacement items must be approved first.  If we can see in the photo that the item is incorrect, poor quality of the print or damaged, we will send you a new item 100% free of charge ASAP!

All requests will be reviewed for approval and processed within 3-5 days of receiving item.

Why don't you accept returns?
Our sublimated hand-sewn leggings are made on demand (especially for you) and therefore for these products we do not accept returns if you ordered the wrong size. However, if you receive a size you did not order please contact us and we will have the correct size shipped.
We also do not accept replacement requests for items if:

  • The item(s) have been worn, washed or altered
  • The item(s) are missing their original tags
  • The item(s) were a final sale item
  • The item(s) were made to order and the buyer provided incorrect product information

I changed my mind, can I cancel or modify my order?
When you place an order, you have 24 hours to contact our Customer Service Team at heythere@intentionstudiodesign.com and request a cancellation or modification.  Please put Cancel Order in the topic of the email if you would like to cancel.  If you would like to modify your order, please put Modify Order in the topic of your email.

After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.

To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you! 

I never received my package, now what should I do?
If your item has not arrived within 45 days after being ordered, please contact customer service through our Contact Us page and one of our team members will help you!

Country of Origin?
Imported (Made with love on planet Earth)

What currencies do you accept?
All orders will be processed in USD.

Will I be charged sales tax?
Current law requires us to collect sales or other applicable taxes based on the order’s “shipped to” address. Intention Studio follows the guidelines for each state as they pertain to your order. Taxes will be displayed during the checkout process as an estimate, and is labeled accordingly.

What payment methods are available?

We accept the following payments &/or credit cards:
    •    Visa
    •    Mastercard
    •    Discover
    •    American Express
    •    Paypal

How does Intention Studio operate and offer such incredible pricing?
Intention Studio is an online retailer of custom designed apparel. As we supply print-on-demand and ship our products directly from the source to you, without middlemen putting their mark-ups on our products, you get the highest quality product for an incredible price!

Want more info on Intention Studio, check out our About Us section!

100% Satisfaction Guarantee? 
All of our products are carefully inspected for quality and we will reprint any flawed apparel, damaged item, poor-quality printing or incorrect item free of charge. Please see our Refund & Exchange Policy for further details.

Why did I receive half of my order?
We work with a ton of artisans and manufacturers around the world.  For this reason, items may arrive at different times and not together.  If you haven't received your entire order within 45 days please contact us at heythere@intentionstudiodesign.com

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