What company is used for shipping orders?
Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it safely arrives. This may require additional shipping time.
How long does delivery take?
- Your order should arrive within 2-4 weeks, but can take as long as 6 weeks for delivery.
- We ship orders on Mondays - Sundays during office hours only. We do not operate on public holidays. We always aim to post your order as quickly as possible, but there might be some delays – especially for best selling items! Your patience is appreciated.
Shipping times will be affected during public holidays. Heavy order quantities are expected, causing a delay in processing and shipment as we work quickly to fulfill all orders as soon as possible, and couriers limit their operations at these times. This is outside our control. If you do plan to place an order for the holidays, please order as early as possible to ensure it arrives on time. We cannot be held liable for late delivery times. Normal service resumes immediately after each holiday.
All estimated/typical delivery times are derived from real world data collected from past orders. They are approximate times for reference only.
|United States||2-4 Weeks|
|United Kingdom||2-8 Weeks|
What about import taxes and duties?
If you are located outside of the USA, please be aware of any import duties and taxes that your country requires for importing goods. Intention Studio is not responsible for these costs. This is a charge from your country not Intention Studio.